FAQ

Where is Urban Heights Storage located?
Urban Heights Storage is located at 6715 Hickman Road, Urbandale, IA 50322.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
Am I required to store long-term?
Store with us short or long-term. We offer month-to-month leases.
How do I pay my storage bill?
Pay your storage bill online using a credit or debit card. We also have a 24-hour kiosk that allows you to rent a unit and make a payment.
Am I able to purchase boxes and supplies?
Yes. We offer boxes, tape, bubble wrap, and other supplies at a competitive price.
What items am I not allowed to store?
Perishables, plants, animals, flammable or hazardous items, combustible items or liquids, stolen or illegal items. Contact us if you have questions about a specific item.
Contact Us
  • Where is Urban Heights Storage located?
    Urban Heights Storage is located at 6715 Hickman Road, Urbandale, IA 50322.
    What documentation do I need to rent a unit?
    A valid form of government-issued ID such as a driver’s license, passport, or state ID.
    Am I required to store long-term?
    Store with us short or long-term. We offer month-to-month leases.
    How do I pay my storage bill?
    Pay your storage bill online using a credit or debit card. We also have a 24-hour kiosk that allows you to rent a unit and make a payment.
    Am I able to purchase boxes and supplies?
    Yes. We offer boxes, tape, bubble wrap, and other supplies at a competitive price.
    What items am I not allowed to store?
    Perishables, plants, animals, flammable or hazardous items, combustible items or liquids, stolen or illegal items. Contact us if you have questions about a specific item.